Frequently Asked Questions and Problems
DDoS 'protection' is another name for DDoS mitigation, which is used to attemp to stop an attack that overloads the network. The DDoS 'protection' we offer is, at its lowest, a consistent 40 gbps (gigabits/s) and can burst up way higher.
Yes, we only have demomc.ponbus.com for Minecraft for now. Also, if you want a server you can test out and have full control of for 48 hours, open a ticket. This can be done in our Discord Server or at https://billing.ponbus.com/
We do! The invite link is this right here
Join to get support or just talk with the community!
The server gets set up as soon as you place the order.
PayPal is the easiest way to pay online. You can make a payment through PayPal if the Stripe payment doesn't work.
We accept Visa, MasterCard, Discover and American Express
We offer a 48 hour money back guarantee. If you aren't happy with your service for any reason, just contact us within 48 hours of the purchase for a full refund.
We do! The link to the forum is https://forum.ponbus.com/
You can advertise your server in the forum page.
We run more powerful hardware than any of our competitors. We are the only host using SSDs in RAID 10. Disk speed is basically through the roof. We are far ahead our competition with speed and redundancy.
Our hardware may vary between nodes. All variations of hardware in plans are at equal performance.
Yes. There is no limit on the player slots you can set for the Minecraft Servers.
For the Minecraft servers and various other games we use the Pterodactyl Panel.
Yes. You can upload and use any JAR file you want to run the server with.
Yes. All of our packages support every modpack.
You can either upload a JAR file of your choice, or you can ask one of the support members to change your server over to a different type.
Do you have any more questions? Ask them in our Discord server!